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Bestate platform with the sales and customer request dashboard.

CRM and operations platform · End-to-end product development

Bestate.app

Services

  • Product strategy and architecture
  • UX/UI design
  • Platform development
  • CRM and sales process digitalisation
  • Apartment and building data management
  • Warranty request management
  • Customer self-service portal
  • Roles and access management
  • AI agents and automation
  • Integrations
bestate.app/lv/product

Bestate keeps the customer and the property connected, from the first sales enquiry through ownership, warranty and everyday service.

A platform built for real-estate developers and shaped around how they actually sell, hand over and maintain buildings, rather than a general CRM bent to fit.

Most developers sell in one tool and handle everything after that somewhere else. At handover the thread breaks: the customer is entered again, the history is lost, and the warranty period starts from nothing.

Bestate closes that gap. The context a team gathers while selling is still there years later, when an owner reports a defect.

Sales and property data

Enquiries from the website, campaigns, email and direct contact become structured records as they land. Nothing is retyped to get them into the pipeline.

Each record is tied to the unit and its building, so a salesperson sees the property, its documents and the whole conversation at once.

Warranty, service and the owner portal

After handover the record continues rather than closing. When an owner reports a defect, the property, its documentation and its history are already in place.

Every case carries a status, a responsible team, a supplier where one is involved, and its correspondence.

Owners sign in to see what they own, what has been said and where each case stands, with several buildings under one account.

AI agents and workflows

AI agents take the repetitive first pass: classifying what arrives, pulling the context it belongs to, drafting a reply and suggesting who picks it up.

People decide. Agents prepare work and never approve it, which matters when an answer commits the developer to a repair.

Sales, administration, owners, building managers and suppliers each work inside their own scope: a supplier sees the job assigned to them, not the building's correspondence.

Result

Sales and service run on the same data, so teams stop rebuilding what they already know and bring more context to every conversation.

Owners and suppliers get an interface that fits their role, and the platform extends to new buildings without a parallel system for each.

Is there a process or idea you want to improve?

Tell us how the work happens today and what you want to achieve. We’ll help you work out what kind of solution makes sense to build.

  • 30-min conversation about the process and your goal
  • Plan, price and timeline within 48 hours
  • First working version for a focused project, usually within 5–14 days

We’ll reply within one working day.

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