Bestate.app
A CRM and operations platform for developers: sales, apartment data, warranty cases and an owner portal on one record.
A custom CRM built around how your company works
When a standard CRM needs workarounds for half of your process, we build one that fits it, with sales, service, tasks and customer data in one place.
When a standard CRM stops fitting
Most of the process runs in spreadsheets.
The CRM holds the contacts, but deals, handovers and follow-ups are tracked somewhere else.
Sales and service don't share a history.
After the sale someone enters the customer again, and what the team knew about them is lost.
You pay for features and still lack the one you need.
Licence costs grow with every new user, and the workflow you depend on still doesn't fit.
Customers can't see where things stand.
Every “where is my request?” becomes a call or an email to the team.
How we build it
Map sales and service
Stages, roles, handovers and the exceptions nobody wrote down.
Scope the first version
We separate what the team needs from day one from what can wait, and check what an existing tool already covers.
Move and connect the data
We import customers and their history, then connect email, website forms and accounting.
Design and build
Screens for each role, permissions, and automation for the steps that repeat.
Roll out and extend
The team starts with the core, and new modules follow real use.
What a custom CRM can include
Sales pipelines
Stages that match how you sell, with enquiries arriving from the website, email and campaigns.
Tickets and tasks
Status, priority, owner and deadline on every case, so work doesn't stall between teams.
Customer portals
Customers see their records, documents and request status without calling the team.
Analytics
Pipeline, workload and response times, from data the system already holds.
Integrations and automation
Data from accounting, email and the website lands on the record it belongs to, with AI steps where they help.
AI automation
What we build with
We build on widely used web technology, so your own developers, or another team, can maintain the system later.
- Next.js
- TypeScript
- PostgreSQL
- Custom backend services
- Role-based access
- API integrations
Common questions
When your core process keeps needing manual steps outside the CRM, or sales and service need to work from one record. If a standard tool fits, we'll say so.
Yes. As part of the rollout we import customers, deals and history from your current CRM or spreadsheets.
It depends on the modules, roles and integrations. We start with the core process, and after a first conversation we prepare a plan with scope, timeline and cost.
Yes. The data is structured from the start, so AI steps such as classifying requests or drafting replies can go in wherever they help.
Related services
All servicesAI automation
Automating the work between your systems: enquiries, documents, data and notifications.
AI agents
Agents that carry out a defined task inside your systems and hand over to a person when needed.
AI solutions for real estate
Platforms, assistants and automation for property developers and managers.
Which part of sales or service still lives in Excel?
Show us how the work runs today. We'll tell you whether a custom system is worth building, or whether your current CRM can be extended.